Purchase & Refund Policy
Effective October 3, 2026 · Applies to purchases accepted under this policy; it does not rewrite completed orders.
Thank you for trusting us with your case. Because our services involve case-specific review, document preparation and digital materials that cannot be returned, all purchases are final and non-refundable, except where a refund is required by applicable law. Please review your assessment, selected services and price carefully before paying. A change of mind, a decision not to use the documents, or an unfavorable court or agency outcome does not qualify for a refund. If you believe there is a billing error, a missing delivery or an error in your purchased materials, please contact us so we can review the concern and explain the appropriate next step. This policy does not waive rights or remedies that applicable law does not permit us to waive.
Know what you are buying
Review the itemized assessment before payment. Emergency documents are independent purchases. A roadmap contains a document list, sequence, timing, instructions and official sources; it does not include completed pleadings. Digital Filing Assistance is separately quoted after eligibility review. Court fees are separate. Payment does not guarantee relief or extend a deadline.
Questions or an order concern?
Email T4Dabolitionist@childsupportdefense.com with your order reference and a short description. Do not send full financial identifiers or confidential case records by ordinary email. Reporting a problem does not itself promise a refund, but we will review it and identify the appropriate next step.